Terms Of Service

1. It is the consumers responsibility to familiarize yourself with the terms and conditions, refund / cancellation and privacy policies and are bound to them by making a purchase through the Gillytots children's boutique website.
2. If the items are faulty when the consumer receives them, the consumer must notify Gillytots children's boutique Ltd via the 'contact us' section of the website and upon receipt of faulty goods Gillytots children's boutique will accept returns of the item. We accept faulty items for return for a 30 day period from purchase. You, as the consumer, are responsible for checking the item upon receipt of it to ensure it is in satisfactory condition upon arrival to the consumer with no faults. We accept no responsibility for any damage through wear and tear of an item although will refund fully if noted , we will refund only at the standard delivery rate not next day costs. We are not held responsible for any postal costs incurred from the returning of any items. It is your responsibility to read the item details. Sometimes lighting and detail can be missed in the item photographs and please allow for this.
3. If an item has been worn and any faults are notable after wearing it is at Gillytots discretion to refund for worn items and the consumer is responsible for the returns of any worn items, costs of this postal type will not be refunded by Gillytots children's boutique.
4. It is recommended that recorded delivery be used as proof of postage is not proof of receipt. Any returns lost in the mail service are not the responsibility or liability of Gillytots children's boutique.
5. If the consumer is using a payment method such as an e-cheque etc. the purchased item will not be dispatched until the payment has cleared.
6. We reserve the right to cancel any part of an order and refund all orders at our discretion.
7. Alternatives will not be sent in the event of an item becoming out of stock.
8. Outfits and all items that contain brooches, pin bows, pin roses and badges are attached to the outfit at the consumers own risk. In young children in particular we advise you remove these attachments or supervise at all times. Alternatively, we advise you use a permanent fixation method on the bows and remove the pins. We accept no liability for any injury or damage to the items and to the individuals if these accessories are unstilted and fastened to the outfits using the brooch pins. It is the consumers responsibility to check that they are satisfied with any brooch/bow pins when receiving the items from Gillytots children's boutique.
9. Any outfits with accessories IE necklaces are used at the consumers own risk. We Gillytots children's boutique do not recommend the use of necklaces on small babies or children as if broken can be a choking hazard. By utilizing any necklaces you the consumer do so at your own risk and we do not take any responsibility for any incidents occurred when used against this warning.